Disclaimers

Effective Date: 8/22/25

Company Name: Technicality

(“Company,” “we,” “our,” or “us”) These Terms of Service (“Terms”) govern your access to, and use of the website and IT services provided by Technicality, a Texas Limited Liability Company. By using our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Services

We provide IT consulting, support, and related services as described on our website or in service agreements. The scope, pricing, and duration of services may vary depending on your purchase or contract with us.

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services. If you are using our services on behalf of a business or organization, you represent that you have authority to bind that entity.

3. Accounts

To access certain services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Payments & Billing

Payment is required as outlined during checkout or in your service agreement. Unless otherwise agreed, payments are due prior or at the time-of-service or purchase. We may suspend or terminate services for late or failed payments. All fees are listed in U.S. dollars unless otherwise specified.

5. Refunds & CancellationsRefunds, if offered, will be outlined in your service agreement or on our website. Certain services may be non-refundable once delivered or initiated.

6. Acceptable Use

You agree not to: Use our services for unlawful, fraudulent, or malicious purposes. Attempt to disrupt or compromise our website, servers, or networks. Misuse our services in a way that violates applicable laws or regulations. We reserve the right to suspend or terminate services if we believe you are in violation of these Terms.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Technicality LLC or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without prior written consent.

8. Third-Party Services

Some services may involve third-party tools or providers. We are not responsible for the availability, performance, or actions of these third parties.

9. Disclaimers

Our services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that our services will be error-free, secure, or uninterrupted. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Technicality LLC is not liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services. Our total liability for any claim will not exceed the amount you paid us for the service at issue.

11. Indemnification

You agree to indemnify and hold harmless Technicality LLC, its members, employees, and affiliates from any claims, damages, or expenses resulting from your use of our services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Cherokee County, TX

13. Changes to These Terms

We may update these Terms from time to time. Updates will be effective when posted on our website with a revised “Effective Date.” Continued use of our services after changes constitutes your acceptance.

14. Contact Us

If you have any questions about this, please contact us at:

Technicality LLC
1065 Caroline Lane
Bullard, TX 75757
Email: TechnicalityPC@gmail.com
Phone: 903-707-9579

Privacy Policy

Effective Date: 8/22/25
Technicality LLC

This Privacy Policy explains how Technicality, a Texas Limited Liability Company, collects, uses, and safeguards your information when you visit our website and purchase our IT services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details when you purchase services or contact us.
Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or analytics tools.
Business Information: Company name, job title, and service requirements when engaging in business-to-business transactions.

2. How We Use Your Information

We use the information we collect for purposes including:

Processing transactions and providing IT services.
Responding to inquiries and customer support requests.
Improving our website, services, and customer experience.
Sending service updates, invoices, or promotional communications (you may opt out at any time).
Complying with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following cases:

Service Providers: With trusted third parties that assist in payment processing, website hosting, or delivering our services.
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or sale of company assets.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences.
Analyze website performance and usage trends.
Deliver relevant advertisements.

You may disable cookies in your browser settings, though some website features may not function properly.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

Accessing, correcting, or deleting your personal data.
Opting out of marketing communications.
Requesting limits on how we use or share your data.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Union (EU), the General Data Protection Regulation (GDPR) may provide further rights.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Technicality LLC
1065 Caroline Lane
Bullard, TX 75757
Email: TechnicalityPC@gmail.com
Phone: 903-707-9579

Accessibility Statement

Effective Date: 8/22/25

Company Name: Technicality LLC

Technicality LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to enhance usability and inclusivity.

Our Commitment

We strive to conform with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outlines best practices for accessibility. We make reasonable efforts to ensure that our website and IT services are accessible to users with diverse abilities. We welcome feedback and suggestions to improve accessibility.

Ongoing Efforts

Accessibility is an ongoing effort. We can regularly review our site for potential improvements and update features to enhance usability for all visitors.

Third-Party Content

While we strive to ensure accessibility on all parts of our website, some third-party content or tools (e.g., plugins, payment processors, or external links) may not fully meet accessibility standards. We do not control these third parties but encourage them to provide accessible solutions.

Feedback & Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or need assistance, please contact us:

Technicality LLC/ 1065 Caroline Lane Bullard, TX 75757/ Email: TechnicalityPC@gmail.com/ Phone: 903-707-9579.

We will make reasonable efforts to respond and provide accessible alternatives within a timely manner.